Description of this module

Pharmaceutical Services in Pharmacy

Pharmaceutical Services in Pharmacy


Objectives - With this training, the attendee should be able to:

  • Know and understand the main biochemical parameters;
  • Understand the importance of biochemical and physiological determinations in pharmacy and recognize the advantages of this service to the user and to the pharmacy;
  • Properly evaluate the values and know how to interpret them;
  • Understand the pathologies associated with each biochemical value;
  • Know and learn how to handle with the analytical detection equipment available at the pharmacy;
  • Reassure confidence to the user upon sale or counseling.


  • Possible parameters to be determined in the pharmacy
  • Definitions and concepts
  • Importance of analytical determination
  • Equipments: types and how to handle
  • Value of pharmaceutical services
  • Provision of pharmaceutical services
  • Differentiated service and quality
  • Expositive methods (oral exposure of the contents);
  • Demonstrative methods (pictures and videos displayed);
  • Active methods (case studies discussion and constant interaction with participants to consolidate the learned ideas and contents).
  • Final evaluation of the knowledge acquired by the learner;
  • Evaluation of the trainer, the training session and the training provider.
  • This training aims to involve all health professionals: pharmacists, technicians and pharmacy assistants, nurses and assistants, managers and supervisors who exercise their activity in the field of the pharmacy.
  • This training includes material to support the learning and an attendance certificate.